Last Updated: April 25, 2017
1. Defined Terms.
The following terms will have the meanings indicated below. Please refer to our Terms and Conditions for any capitalized terms that are not defined in this policy.
1.1. “Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information, app usage data, information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you, and aggregated information.
1.2. “Personal Information” is information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs or mobile device identifiers.
2. Information We Collect.
We may collect information about you whenever you use the Service, for example:
2.1. When you create an account on the Gwinnett Sports Academy Website, we may seek certain Personal & Non Personal Information. Personal Information shall include your name, email, mailing address, contact number, student's name and other information that you may provide with your account.
2.2. To process your bookings, we shall collect and forward the required information to the selected trainer for their records and information.
2.3. If you are a Subscriber to our monthly programs or rentals, we shall collect certain personal and non-personal information as mentioned above along with your credit card information, and other information about your business, as well as names and email addresses of authorized individuals on your account.
2.4. We may also store information that your computer or mobile device provides to us in connection with your use of the Service, such as type of computer or mobile device, unique device identifier, IP Address, MAC address, device’s operating system and physical location (including geolocation, beacon based location, and GPS location). You may disable our use of certain location data through your device or browser settings. We may also store usage data such as the date and time the application on your device accesses our servers, and what information and files have been downloaded to the application based on your device number.
2.5. If you initiate a transaction through the Service, such as an appointment or purchase, we may collect and store information, including your name, phone number, address, email, and credit card information as well as any other information you provide to us, in order to process your transaction. This information may be shared with third parties for the same purposes. We encrypt credit card numbers using industry standard technology and cannot view the details.
2.6. We may receive certain information about you from other sources, such as public databases, strategic and joint marketing partners, social media platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties.
2.7. We may collect other Personal Information through the Service under the direction of our Subscribers.
3. Usage of Personal Information.
We may use your Personal Information:
3.1. To respond to your inquiries and fulfill your requests.
3.2. To send certain administrative information to you, for example, information regarding our services and alterations and upgradations in our terms and conditions and other policies.
3.3. To complete and fulfill your purchase or class registration, for example, to process your payments, communicate with you regarding your purchase and provide you with customer service.
3.4. To send you marketing communications that we believe may be of interest to you including newsletters, schemes, coupons, etc.
3.5. To personalize your experience on the Service by presenting products and offers tailored for you, including complementary products and services of our partners, if any.
3.6. To facilitate social sharing functionality.
3.7. For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our products and services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
3.8. As we believe it to be necessary or appropriate:
(a) under applicable law, including laws outside your country of residence;
(b) to comply with legal process;
(c) to respond to requests from public and government authorities including public and government authorities outside your country of residence;
(d) to enforce our terms and conditions;
(e) to protect our operations or those of any of our affiliates;
(f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others;
(g) to protect the rights, privacy, safety or property of our other users; and
(h) to allow us to pursue available remedies or limit the damages that we may sustain.
4. How Personal Information May Be Disclosed.
We may disclose your Personal Information:
4.2. To our strategic partners and third-party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology, marketing and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
4.3. To our Trainers and Coaches if you are an End User and are using our Service to book a service.
4.4. To third parties to permit them to send you marketing communications, consistent with your choices.
4.5. By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.”
4.6. For legal purposes described in the section below titled “Legal Disclosure.”
4.7. Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.
5. Your Information and Choices.
5.1. If you would like to review, correct, update, suppress, or delete Personal Information that has been previously provided by you, you may either do so by simply editing your profile at our website or contact us by emailing our customer support at email@example.com.
5.2. In your request, please make clear what Personal Information you would like to have changed or removed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably possible.
5.3. Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion. There may also be residual information that will remain within our databases and other records, which shall not be removed.
5.4. If you are under 18 and a user of our Service, you may ask us to remove content or information that you have posted to the Service by submitting a request to firstname.lastname@example.org. Please note that your request does not ensure complete or comprehensive removal of the content or information.
5.5. Your choices regarding our use and disclosure of Personal Information
Information you provide may be used by Gwinnett Sports Academy for marketing purposes, including but not limited to, one-off promotional e-mailing, direct mail, and sales contacts. We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes.
We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the Service, and you cannot opt-out from receiving those messages.
6. Usage of Pictures.
Whenever we deem fit, we may take pictures of the facility for promotional purposes. The pictures may or may not include you / your child or any other customer /guardian/ parent, etc. and we reserve the right to use these pictures on any marketing material, including Facebook, Twitter, website or other social media entity used by us for our promotional activities. The photos shall be used for showing various activities and events at GSA. You are hereby granting us the permission to use these photos for the reasons specified above.
However, we appreciate your privacy and in case you do not want yourself, your child, or family to be included in the pictures, you may notify the staff when you sign in and/or at the time you see anyone taking pictures of you, your children, or someone else in your family.
7. Tracking and Advertising.
We and our third party service providers may collect Other Information in a variety of ways. We and/or our third party partners may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on our Service by informing us what content is effective.
8.1. When you visit our website or otherwise interact with the Service we (or third party data or ad networks we work with) may send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site may not function as they are supposed to if you do not allow cookies. We may link the information we store in cookies to any Personal Information you submit while on our site.
8.3. Functional cookies, persistent and session type, store information to enable core site functionality, such as Live Chat and Client ID remembrance.
8.4. Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.
9. Analytics Software
We use this information to track and aggregate Other Information to analyze trends, administer the site, track users’ movements around the Service and to gather demographic information about our user base as an the aggregate.
10. Social Media Features and Widgets
11. Public Forum.
Our Website offers publicly accessible blogs and community forums. Please keep in mind that if you directly disclose Personal Information through Gwinnett Sports Academy public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your Personal Information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your Personal Information or some content (if, for example, it is reposted by another user), in which case we will let you know if we are unable to do so and why.
12. Facebook Connect.
You can log in to some of our Service using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Website to your profile page to share with others within your network.
13. Testimonials, Ratings and Reviews.
If you submit testimonials, ratings or reviews to the Service, any Personal Information you include will be displayed in the Service. If you want your testimonial removed, please contact us and we shall have it removed.
We also partner with third-party service providers to collect and display ratings and review content on our web site. If the content collected by a third party for display includes Personal Information, it may be posted without consent by the individual.
14. Legal Disclosure.
We reserve the right to disclose Personal Information that we believe to be necessary or appropriate in the following circumstances:
14.1. As required by law, including laws outside your country of residence, such as to comply with a subpoena, or similar legal process.
14.2. When we believe in good faith that disclosure is necessary to protect our rights, protect your or others’ safety, investigate fraud, or respond to a government request including a request from authorities outside your country of residence.
14.3. To respond to a summon issued by a court of law.
14.4. To enforce our terms and conditions.
14.5. To allow us to pursue available remedies or limit the damage we may sustain.
14.6. If Gwinnett Sports Academy is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice within the software and/or on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
15. Links To Other Websites.
16. Data Retention.
We will retain your Personal Information for as long as needed to provide the applicable Service you use, unless a longer retention period is required or permitted by law.
17. Security of Your Information.
The security of Personal Information is a high priority at Gwinnett Sports Academy. We maintain our Service and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. We use industry standard safety technology however, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your interaction with us you can contact us at firstname.lastname@example.org
18. Use of Service By Minors.
The Service is not directed to be used by individuals under the age of thirteen (13) unless under adult supervision. In case of such usage under adult supervision, acceptance of this policy shall be implied upon the guardian/adult supervising the usage.
19. Cross-Border Transfer.
The Service is controlled and operated by us from the State of Georgia, United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the State of Georgia, United States. Personal Information may be stored and processed in any country where we have facilities or in which we engage our service providers from time to time, and by using the Service you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country. Disputes if any, shall be settled in the courts of competent jurisdiction in the State of Georgia (GA) only.
20. Sensitive Information.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, bio-metrics or genetic characteristics, trade union membership or criminal background) on or through the Service or otherwise to us, except where explicitly requested.
21. Contact Us.
Gwinnett Sports Academy
4839 Railroad Ave NW,
Lilburn, GA 30047